What is the SoulCircle?
The SoulCircle is ourexclusive membership programme with which our patrons get exclusive privilegedaccess to a host of benefits on every purchase with SoulTree.
How do I become a part of it?
As our patron, you areenlisted into the SoulCircle Select with your first purchase of over ₹5000 atour exclusive brand outlets or on our web store. With your first purchase of over ₹10,000, you can avail of additional elegantbenefits as a SoulCircle Premiere member.With your first purchase of over ₹15,000, you can avail of our bespokeofferings as a SoulCircle Insider member.
How many points do I get on my purchase?
SoulCircle Selectmembers receive 5% points with every purchase.SoulCircle Premiere members receive 7.5% points with every purchase.SoulCircle Insider members receive 10% points with every purchase.
What is the value of 1 point?
With the SoulCircleMembership, 1 membership point = ₹1
Where can I check the balance of my points?
You can check the status of your membership points in the My Account section on www.soultree.in
How can I redeem my points?
Should you choose to redeem your points, here’s how:
- Add the products you would like to purchase in the cart.
- On the Check Out page, you can see the Membership Points bar.
- Select the number of points that you would like to redeem.
- Click on Get OTP and enter the same on the website to redeem the points.
Are these membership points transferable?
The membership pointsearned as a part of the SoulCircle program are non-transferable
Can I convert my points to cash?
The membership pointsearned as a part of the SoulCircle program are not redeemable in cash orcredit.
Can these points be redeemed on stores that carry SoulTree products?
No. SoulCirclemembership points may only be redeemed at SoulTree exclusive business outletsor on the SoulTree website.
Can these points be redeemed on websites such as Amazon or Nykaa, which carry SoulTree products?
The membership pointsmay not be redeemed on websites such as Amazon or Nykaa, which offer SoulTreeproducts.
What would happen to my points if I returned my order?
Since we do not have arefund but a replacement policy in place, your Loyalty Points shall remain deducted.
What is the validity period of these points?
Membership points arevalid for 12 months from the date of issue.
How many points can I redeem in one purchase?
You may choose to redeemall available points in one purchase or split them across multiple purchases.
What will happen if my cart value is more than the points that I have?
In this case, you will have to pay the extra amount. For example, if your cart value is ₹2500, and youhave 100 points equalling ₹100, you will be required to tender ₹2400/- (withapplicable taxes) to complete the transaction.
In our association with you over the years, we’ve striven to offer authentic Ayurvedic formulations enriched with the best that nature has to offer with our range of beauty and wellness offerings.
We’re pleased to present SoulCircle, a membership program that brings out the best we have to offer, with privileged access to elegant benefits on every purchase with SoulTree.
Beautiful: Inside and OutThe benefits of your journey from soil to soul with SoulTree
Virtual Consultations with Ayurvedic Doctor
Privilege invites to lifestyle events & curated workshops
Complimentary minis with every purchase
Privilege preview to new launches
The InitiationEnrollment to the SoulCircle
A world of rooted luxury awaits! We seek to extend our relationship beyond being a part of your wellness and beauty care routine. SoulCircle is an initiative to enrich various aspects of your life by providing a holistic and wholesome experience with exclusive access to events, workshops, advice, newsletters, promotions and activities.
Join our loyalty programme and become a part of the SoulTree family, which envisions a nurturing ecosystem for sustainable living. Here’s how it works.
Let’s know ourMemberships Plans
- 5% Loyalty Points on every subsequent purchase, with first purchase over INR 5,000
- Privilege preview to new launches
- Virtual Consultations with Product Experts
- 7.5% Loyalty Points on every subsequent purchase, with first purchase over INR 10,000
- Exclusive festive offers
- Virtual Consultations with Ayurvedic Doctor
- 10% Loyalty Points on every subsequent purchase, with the first purchase of over 15,000
- Complimentary minis with every purchase
- Privilege invites to lifestyle events & curated workshops
Every point counts: 1 point = ₹1!
No hidden calculations. Just the honest truth.
Meaningful. Mindful.Gifts that delight, every step of the way
Birthday and Anniversary Gift points
Connect with us on Social Media
Share a review
The Good ExperienceRedeeming your membership points
When shopping at the SoulTree Exclusive Brand Outlet, you may request your beauty advisor to use your points at the time of billing. For availing of this benefit, you may be requested to verify your contact details by our beauty advisor at the time of the transaction.
On our web store, you may choose to use your accumulated points at the time of checkout when proceeding to purchase your favourites from SoulTree. You can select the points to redeem, verify the same with an OTP & successfully complete the transaction.
All that’s there to knowFrequently asked questions
The Fine PrintTerms & Condition
- Your reward points shall be credited to your account within 48 hours of the order getting delivered
- You can not redeem SoulCircle membership points for Cash.
- The membership point balance is non-transferable to Bank Accounts or Wallets
- You may check your membership points status in my account section of www.soultree.in
- Should you choose to return the products which you have bought with reward points, the refunded points of returned products shall be added back to your reward points balance
- Points may be redeemed on the SoulTree website & Exclusive Brand Stores only
- 1 reward point is equivalent to ₹1
- These membership points cannot be redeemed on websites such as Amazon or Nykaa which sell SoulTree products
- SoulTree reserves the right to amend, modify, add, or remove any part of this program’s Terms & Conditions. We shall notify the same to our customers within 15-30 days of any such change. Any dispute in this regard will be settled in accordance with the Indian Penal Code
- You are eligible for birthday/anniversary points only upon sharing the required information prior to said events
- Every SoulCircle membership point is valid for a period of 12 months from the date of issue
- Points are issued on net bill amount, without applicable taxes
- Points will be issued on discounted items/discounted bills at net value
- No two or more offers or discounts may be clubbed
- Only verified reviews? will be eligible for membership points
- Two automated points expiry alert communication will be sent to customer’s mobile no., 7 and 30 days before the date of expiry