We at SoulTree are committed to protecting and safeguarding your privacy.
Information We Collect
In general, you can visit the SoulTree website without telling us who you are or revealing any personally identifiable information. You can however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.
Credit Card , Debit Card and Banking Information
The SoulTree website does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to SoulTree. It is directly transmitted through the payment gateway provider to the payment network or bank. No such information is stored by SoulTree and SoulTree is not liable for the theft and/or misuse of it or any consequences arising from thereof on a third party platform.
The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies. The companies being used by SoulTree are PCI compliant and have data security processes in place. However, SoulTree is not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data
How We Use Your Personally Identifiable Information
The information you have chosen to provide may be used by SoulTree to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email.
If you have chosen to leave your mobile phone number on the SoulTree website, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. SoulTree does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
Communications to Serve You
If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, to respond to your concerns and to provide the high level of customer service that SoulTree offers to its customers.
We may use your personal information you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/sms
Technologies that Allow Us to Customise Your Experience on the SoulTree website
We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited the SoulTree website before. They may also enable you to save your preferences.
Information We Share and Who We Share With
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your express consent. In addition, we do not sell or otherwise disclose personally identifiable information about our website visitors.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
Compliance With Law
We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
Transfer of Data to Other Countries
The SoulTree website is not designed for persons under the age of 13 and we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13 years of age, you may browse the SoulTree website, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the website, we will delete the information from our records.
How We Protect Personal Information
We maintain reasonable safeguards for this website to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on the SoulTree website. If you have any questions about security at our Site, you can email us at firstname.lastname@example.org
We have taken great efforts to ensure that your visit to the SoulTree website is an enriching one and that your privacy is respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at email@example.com
SoulTree is a registered Trademark of Vedicare Ayurveda Pvt Ltd. All worldwide rights reserved.